Transportation Cases

A metro group has deployed self-service kiosk for transportation across 20 core stations which has been integrating ticketing and convenience services. These kiosks support self purchasing/recharge of metro/bus cards within 30 seconds via cash, QR code or NFC. They also support metro card loss reporting, balance inquiry, transaction printing, and connected the real-time bus arrival information across the city.

For tourists, the system with multilingual interface and direct tourist route recommendations achieve a 96% success rate. After implementating the system, ticket counter pressure dropped by 55%, rush-hour processing efficieny tripled, and service hours extended to midnight. This solution effectively resolved queuing congestion and nighttime service gaps,  establishing itself as a typical application for smart transit hub.